| RETURN POLICY:
All returns are subject to 10% restocking fee. Incorrect, damaged, or
missing items must be reported within 72 hours of the time the products
are received. You mount it, you bought it. Warranties are limited to or
through ORIGINAL PURCHASER of products ONLY. All warranties and
liabilities of products are null and void as a result of improper
installation, improper use, modifications of products and abuse of
products.
ALL returns will be charged the original freight cost required to send
you the item. You MUST contact us for an authorized return number prior
to returning any merchandise. See details below.
A: All return claims of any kind must be returned to Sparkling Image
Custom Cycle Inc. within ten (10) days of receipt of merchandise. If
the claim is due to damage or shortage, you must keep the package and
packaging for the carrier (UPS,USPS, or FEDEX) to inspect. If we do not
receive the items in the allotted time period, your package will be
refused.
B: Items must be returned in their new, original, unused, undamaged,
condition with no marks on the original packaging, and with all tags,
labels, documentation, and protective covers intact.
C: All returns are subject to inspection for damage, misuse, or
improper packaging. It is the sole discretion of Sparkling Image Custom
Cycles to provide replacement, issue a credit, or return the item to
you.
D: In the event of damaged or defective item Sparkling Image Custom
Cycles Inc. must be notified within three (3) days of receipt of the
item. Damaged return claims must be returned to Sparkling Image Custom
Cycles Inc. within ten (10)days of receipt of merchandise. Please
include a brief but accurate description of the damage to the item.
Damaged items may only be exchanged for the exact item without
exception.
E: NO RETURNS OF ANY KIND ARE ALLOWED ON ELECTRICAL PARTS, PARTS THAT
HAVE BEEN INSTALLED, PARTS UNDER $10.00 ARE ALSO NOT ELIGIBLE FOR
RETURN.
F: In the event of an item cancellation or item change after the order
has been processed then all of the above return policies will apply,
these include but are not limited to a 10% restock fee. In most cases
the items have already been ordered and shipped from the manufacturer
and cannot be canceled. Please be sure that you actually want an item
before you order it.
G: Backordered items may be canceled without penalty, but all other
canceled items on the order will be subject to a restock fee.
LIMITED WARRANTY
All our products are sold without warranty of any kind due to the
unusual stress and conditions that are placed upon them for which we
have no control. The sole obligation of Sparkling Image Custom Cycles
Inc. shall be limited to only the products found defective, in either
workmanship or material, after an inspection performed by our company.
This Limited Warranty applies only to the original purchaser of the
product and only covers the replacement or repair of the defective
products.
INSTALLATION
Sparkling Image Custom Cycle Inc. Limited Warranty only applies to its
products that are installed by a certified motorcycle mechanic.
Please send your returned item(s) to:
SPARKLING IMAGE CUSTOM CYCLES INC
ATTN: RETURNS
715 Stanton Christiana Road
Newark DE 19713
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